Shipping policy

At NADIA GIO, we are committed to ensuring that your order reaches you as quickly and securely as possible. Below are the details of our shipping policy:

1. Shipping Methods & Processing Time

Processing Time: All orders are processed within 2-3 business days (excluding weekends and holidays).

Please note that shipping times are estimates and may vary based on your location, product availability, and shipping carrier.

2. Shipping Rates

We offer free standard shipping on all orders.

3. International Shipping

We ship to most international locations.
Customers are responsible for any customs duties, taxes, and fees associated with international shipments. These fees are calculated by your local customs office and are not included in the shipping cost at checkout.
Please be aware that international shipments may be subject to customs delays, which are beyond our control.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email so you can track your shipment.
Please allow up to 24 hours for tracking information to update.

5. Shipping Address

Ensure that the shipping address you provide is correct. We are not responsible for orders that are lost or delayed due to incorrect or incomplete address information.
If there is an issue with your address, please contact us at info@nadiagio.com immediately so we can assist in correcting it.

6. Order Delays

While we strive to ship all orders promptly, delays may occur due to weather, customs processing, or carrier issues. We will keep you informed of any delays.
If your order has been delayed, please allow additional time for delivery, or contact us for more details.

7. Missing or Lost Shipments

If your package has not arrived within the expected delivery window, please check with your local carrier for additional tracking details.
If your package is confirmed as lost, please contact us at info@nadiagio.com for assistance in filing a claim with the carrier.

8. P.O. Boxes & APO/FPO Addresses

We do not ship to P.O. Boxes or APO/FPO addresses at this time.

9. Changes to Shipping Policy

NADIA GIO reserves the right to update or modify this shipping policy at any time. Any changes will be posted on this page, and the "Last Updated" date will be revised.

10. Contact Us

If you have any questions or concerns regarding shipping, please feel free to reach out to us at info@nadiagio.com.